Privacy Policy

1. Responsibility for Information Security

You accept full responsibility for ensuring the confidentiality and integrity of the information that you submit to the Application. This entails understanding the sensitivity of the data you enter and taking appropriate measures to protect it from unauthorized access, misuse, or disclosure. The Company, including its affiliates, will not be liable for any unauthorized access, theft, or loss of information resulting from your actions or inactions with respect to data security.

1.1 Precautions to Safeguard Information

You agree to implement and maintain reasonable precautions to safeguard your personal information, which may include:

• Choosing a Strong Password: You will create a secure password consisting of a combination of letters, numbers, and special characters. You are responsible for changing your password periodically and ensuring it remains confidential.
• Logging Out After Use: You will log out of the Application at the end of each session, particularly when accessing the Application from shared or public devices, to prevent unauthorized access to your account.
• Avoiding Public Networks: You will refrain from accessing the Application using unsecured public Wi-Fi networks whenever possible. You acknowledge that unsecured networks may expose your information to data breaches.
• Using Up-to-Date Software:You agree to keep the device you use to access the Application, whether it is a smartphone, tablet, or computer, up to date with the latest security patches, antivirus software, and operating system updates.
• Monitoring Account Activity: You will regularly review your activity associated with the Application. You are responsible for reporting any suspicious activity immediately to the Company.

1.2 Awareness of Risks

You understand that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while the Company strives to protect your information, it cannot guarantee absolute security. You accept the inherent risks involved in sharing personal information electronically.

1.3 Notification of Security Breaches

In the event of any actual or suspected unauthorized access or security breaches concerning your information, you agree to notify the Company immediately. Timely reporting enables the Company to take appropriate action to mitigate risks.

1.4 Limitation of Liability

You hereby agree that the Company, its employees, agents, or representatives shall not be held liable for any breach of your information security attributable to your failure to comply with these obligations. This includes but is not limited to direct or indirect damages resulting from unauthorized access, loss, or misuse of your information

2. Information Sharing

You maintain full control over your personal data and information entered into or processed by the Application. You have the right to make informed decisions about whom you wish to share your information with, and such choices are entirely yours and may include family members, medical professionals, legal advisors, or any other third parties.

2.1 Right to Withhold Information

You understand and agree that you may choose to withhold certain information from being shared with any parties, including family members or healthcare providers, should you prefer to keep that information confidential. Your decision to withhold certain information will not result in any penalties or restrictions in your use of the Application, as the Company respects your autonomy and preference for privacy.

2.2 No Liability for User Decisions

You acknowledge that the Company shall not be liable for any consequences resulting from your decisions regarding the sharing or withholding of your personal information. This includes any misunderstandings, disputes, or adverse outcomes that may arise from the dissemination or lack of dissemination of your data to third parties. By choosing to share your information, you acknowledge that you have considered the potential risks and benefits of such an action, and that the Company shall not be responsible for the actions or inactions of third parties who receive your information.

2.3 Responsibility for Information Accuracy

You agree to ensure that any information you choose to share is accurate, complete, and up-to-date to the best of your knowledge. This is essential to ensure that third parties relying on this information can do so appropriately and that your preferences regarding confidentiality and sharing are respected.

3 Disclosure of Information Requests by Healthcare Professionals

You retain complete authority and control over whether to grant access to your personal health information stored within the Application. This includes the right to accept or deny any request made by healthcare providers for access to this information. You understand that disclosing your information is a voluntary decision, and you are not obligated to share data unless you choose to do so.

3.1 Management of Requests

You agree to actively manage and respond to any requests from healthcare providers for access to your stored information. This involves evaluating each request based on your discretion, the relevance of the requested information to your healthcare, and your own preferences regarding privacy. Should you choose to disclose information to healthcare providers, you acknowledge that it is your responsibility to ensure that you understand the implications of sharing such data and to communicate any specific preferences or restrictions with the healthcare provider.

3.2 Documentation and Tracking of Access

You may be required to document or keep track of any requests for access to your information and your actions in response to those requests. This is important for maintaining a clear record of what information has been shared, with whom, and for what purpose. The Company encourages users to utilize any available tools within the Application to manage documentation related to these requests, including but not limited to consent forms, access logs, or notes on discussions with healthcare providers.

4. Data Retention

The Company hereby agrees to retain only the minimum amount of personal data deemed necessary for the operational efficiency and functionality of the Application. This minimal data includes, but is not limited to:

• Your age
• Your gender
• Your medical aid provider (if applicable)
• Usage statistics related to your interaction with the Application.

4.1 Purpose of Data Retention

The information retained by the Company is intended solely for the following purposes but not limited to:

• Enhancing user experience and improving the functionalities of the Applicatio
• Analyzing usage patterns to optimize services and ensure operational efficiency.
• omplying with legal and regulatory requirements as necessary.

5. Data Loss

You understand that while the Company strives to maintain a reliable and efficient Application, there may be instances of technical issues, including but not limited to software crashes, server downtime, network failures, data corruption, and inadvertent data loss. Such interruptions may occur without prior notice and can affect the availability or performance of the Application.

5.1 No Liability for Technical Issues

You hereby agree that the Company shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from or related to any technical issues, including but not limited to:

• Loss of data, information, or content
• Interruption of service or inability to access or use the Application.
• Any damages resulting from third-party access or interference.

This limitation of liability applies to all claims, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if the Company has been advised of the possibility of such damages.

5.2 Notification of Technical Issues:

In the event of any substantial disruption in service or known technical issue affecting the Application, the Company will make reasonable efforts to notify Users through appropriate channels, such as push notifications, emails, or announcements within the Application. However, you acknowledge that such notifications may not occur immediately, and you should not solely rely on the Application for time-sensitive information.

5.3 Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, and agents from any claims, losses, liabilities, damages, expenses, or costs (including reasonable attorneys' fees) arising from or related to your use of the Application and any technical issues that may occur.

Legal Binding Agreement

By clicking "Agree" or using the Application, you confirm that you have read, understood, and agree to these terms regarding the Company's privacy policy. You acknowledge that your acceptance of these terms is legally binding and that you assume the risks associated with the use of the Application.